Common questions

ContaNews is a large Brazilian news portal focused on financial products, which emerged in the midst of the Corona Virus pandemic, to help its users find products more suited to their needs, such as credit card, loan, financing and investment, as well as providing materials that can help the user in the labor market. Through its free online news portal, users can find, for example, credit card reviews and comparisons, as well as quickly and securely choose an ideal card.

Yes, ContaNews is very safe, as it helps you to evaluate and choose the best financial product according to your needs. Like this? For example, ContaNews shows its user, in one place (on our portal), several credit cards available in Brazil, in addition to offering in detail, in a clear and direct way, what are the advantages and benefits of each one.

Once you have read and understood everything about the card, you have the option (through a button or link) to be sent securely to the official website of the company/bank responsible for the product so that you can make your request, which then will be reviewed and approved or rejected by them. Therefore, ContaNews is only a news portal that interprets everything about the card in a simple way for the reader and forwards it to the company/bank's official website so that they can make their request, therefore, ContaNews has no role and responsibility in approving the requested financial products.

ContaNews has an efficient and secure system for users to easily browse its news portal. ContaNews has a specialized team that constantly monitors all the portal's traffic in order to keep the user's navigation in a smooth manner.

ContaNews does not request any confidential information from the user, such as CPF, RG number, etc. Users are only given the option to subscribe to the exclusive list of financial products using their name and email, where they have the option to cancel this subscription at any time through any email that the user may receive from ContaNews.

For the user's own security reasons, only the bank can provide any clarification on the progress of the credit card application directly to the applicant.

ContaNews does not carry out any kind of consultation of a proposal, mainly due to the fact that it has no access to it. If the user wants more information about their request, it will be necessary to contact the Bank's Call Center.

Although ContaNews is not responsible for analyzing the request for a product and consequently does not have any management about approval and rejection of these requests, ContaNews always recommends the user to follow up on your order and hopes that your request will be successful.

ContaNews emphasizes that it is important to bear in mind that each bank has a deadline to carry out and complete an analysis, therefore, it may take some time and that it may vary according to the demand of each one. Thus, ContaNews' orientation is for users of its news portal to contact the company/bank to monitor the progress of your request.

No, the credit card and loan contents are 100% free and through it users have the opportunity to know, compare and choose the ideal product for them, in a practical, simple, fast and secure way.

No. To read any content on the ContaNews news portal, the user can access it free of charge through the electronic address www.contanews.com.

If by chance the user has received an email or SMS from the bank informing them about their credit card request, it will be necessary to wait a while for the bank to carry out the proper analysis of their proposal.

This period of analysis may vary by bank, as it will depend on the internal policy and the amount of demand for the analysis of requests existing in each bank. After this period, if your order is not yet registered with the bank, it is suggested that you send a new credit card request, as well as certify with the bank by email or SMS that the request was successfully received by the bank.

One of the most common reasons for this happening can be caused by your browser, for example Google Chrome, Internet Explorer or Mozilla Firefox. It is necessary that they are updated to a newer version. Another reason could be an error in the bank's own form. In this case, it is suggested to contact a bank to inform about the error that occurred.

Typically, the bank sends an SMS or email to the applicant informing them that their credit card application has been successfully completed. Thus, it is necessary for the requester to pay attention to his email spam box to check if the email was directed there. If no email or SMS receipt is identified, it is likely that it will be necessary to make a new request.

The causes may vary according to each bank's credit policy. In order to have a better understanding of this, we suggest the user to search our news portal for the various matters related to this subject.

It depends. Some credit card issuing banks require the applicant to have a bank account at the bank, but still, depending on the product (credit card), this requirement is not necessary. Credit cards issued by retail stores usually do not require any bank account opening.

The analysis of the initial limit of your credit card to be released is carried out by the issuing company/bank, where they consider all the applicant's data informed at the time of the request. Therefore, the initial limit to be released is a decision exclusively taken by the credit analysis department of the company/bank.

No. With the prepaid card, it is not possible to make purchases in installments, only purchases in the cash credit modality are released. Thus, the purchase amount must be available on the card balance for the transaction to be completed.